Terms of service

These terms of service (“Terms”) govern your use of Fieldbase, provided by b0gy LLC (“b0gy”, “we”, “us”), a Nevada limited liability company. By installing the application, signing in, or using Fieldbase Cloud, you agree to them.

If you are agreeing on behalf of an organisation, you confirm you have the authority to bind it. “You” and “your” then mean that organisation.

If you do not agree to these Terms, do not use Fieldbase. If you have already paid and find something here you cannot accept, tell us within 30 days and we will refund you in full and close the account.

---

1. Definitions

“Applications” means the Fieldbase desktop application and the Fieldbase phone apps for iOS and Android.

“Cloud” means Fieldbase Cloud, the hosted service at app.fieldba.se, including sync, organisation management, imagery, analysis and remote support.

“Customer Data” means everything your organisation records, imports or generates in Fieldbase: field and plot geometry, trial designs, observations, photographs, machine records, exports and the provenance attached to each.

“Documentation” means the guides and help material we publish, including the help centre.

“Machine Control” means the features described in clause 7 — run mode, the crossing engine and output switching.

“Order” means the plan combination, seat count, term and price agreed between us in writing, including by email.

“Seat” means one named person entitled to use a plan’s features.

“Services” means the Applications, the Cloud, the Documentation and this website, together or separately as the context requires.

“Subscription Term” means the period stated in your Order.

---

2. Licence to use the Applications

For the Subscription Term, and subject to these Terms and your Order, we grant you a non-exclusive, non-transferable, non-sublicensable right to install and use the Applications for your own agricultural, advisory or research work, on as many devices as your seats and roster allow.

You may not:

• sublicense, resell, rent or redistribute the Applications, except as an authorised reseller under a separate written agreement with us;
• reverse engineer, decompile or disassemble them, except to the extent that applicable law expressly permits it despite this clause;
• remove, disable or work around the licensing check, seat counting or the safety gates in clause 7;
• use the Services to build a competing product; or
• use them unlawfully, or in breach of the Acceptable use policy, which forms part of these Terms.

We may suspend access if we reasonably believe you are in material breach or that your use presents a security risk. Where the circumstances allow it, we will tell you first and give you the chance to put it right.

2.1 Licensing, offline

The Applications verify a signed licence token locally, so they keep working without a network. Two clocks govern that token, and the difference matters:

• your subscription end, from your Order; and
• the offline window, being how long a cached token stays valid before the application must reach us to re-check it.

A token expires at whichever comes first. In practice this means an application that has not been online for longer than the offline window will ask to be reconnected, and one whose subscription has ended will stop offering paid features. In both cases your projects remain on your disk and remain openable, and export remains available — see clause 6.3, which is not conditional on any of this.

This mechanism exists for honest seat accounting, not to control you. The Applications are unsigned, store their token in plain text and have no auto-updater; we have deliberately spent no effort on making the check hard to remove, and a great deal on making renewal painless. Please do not make us regret that.

2.2 Free trials and evaluation

A free trial gives you the plan combination we agree, for the period we agree. Trials are provided as-is, with no service level commitment, and we may end or change one at any time. Everything you record during a trial is your Customer Data and can be exported whether or not you go on to buy.

The drive simulator and NMEA log replay are included on every plan, so you can evaluate the whole system with no hardware. Evaluating Machine Control on real machinery, in a real field, is subject to clause 7 in full.

---

3. Accounts, organisations and seats

Sign-in is by OAuth 2.0 with PKCE through Google or Microsoft, or through your own identity provider over SAML. We hold no passwords.

You are responsible for who you admit to your organisation and what you let them do. Roles and groups are yours to administer. Removing a person from your organisation removes their access everywhere at once, and that is the mechanism you should use when somebody leaves.

You must not share a seat between people, create accounts for automated access without our written consent, or permit anyone under 16 to use the Services. Where a college or university deploys Fieldbase with students, clause 13 of the Privacy policy applies.

Seats are counted against your Order. If your usage exceeds them, we will tell you and agree a revised Order rather than cutting anybody off mid-season.

Tell us at security@fieldba.se as soon as you believe an account or device has been compromised.

3.1 Devices

Shared field hardware unlocks with a per-person PIN, which is held only as a one-way hash. An administrator approves a new device, can revoke a device’s access at once, and can order a lost device erased, which it does the moment it next reaches the network. Keeping that roster current is your responsibility; providing the controls is ours.

---

4. Cloud sync

Cloud sync is optional. It requires both an entitlement under your Order and an administrator in your organisation turning it on. Paying for sync does not switch it on, and a research organisation that keeps everything local is using Fieldbase as designed.

With sync on, we store your Customer Data in the Cloud so that your devices and your people share one project. With sync off, we do not hold it at all.

---

5. Remote support

Nobody outside your organisation has standing access to your data or your machines. Support happens only as follows:

• Diagnostics are composed and uploaded by you, under your own session, with the contents disclosed to you before you send them.
• A support session requires a live consent handshake on the machine itself. You name who may connect, you read a code from your own screen, the connection is limited to an allowlisted set of actions, a banner names the connected party throughout, and an end button sits beside it.
• A reseller holds no membership in your organisation, occupies none of your seats and appears in none of your people. Helping you requires the same handshake.
• One switch in your organisation refuses all of it, ourselves included. There is no setting that makes a support link permanent and there will not be one.

You may end a session at any moment and it takes effect immediately.

---

6. Customer Data

6.1 It is yours

You retain all rights in your Customer Data. We claim no ownership of your fields, your trials, your observations or your results.

6.2 What we may do with it

You grant us a limited licence to host, store, process, transmit and display your Customer Data for the sole purpose of providing the Services to you, and to do the same with a copy in backups. We will not sell it, will not disclose it except as the Privacy policy describes, and will not use it to train, fine-tune or evaluate machine learning models.

Where you use an analysis feature that calls a third-party model, clause 5.4 of the Privacy policy states exactly what is sent. Those features are optional.

6.3 Export is not conditional

You may export your Customer Data at any time, in every format the product supports, on every plan, whether or not a subscription is active, whether or not an invoice is outstanding, and whether or not either of us is happy with the other. We consider a vendor that can withhold a season’s data to have too much power over a farm, and we have given that power up on purpose. This clause survives termination.

On termination we keep your Cloud data available for export for 30 days, then delete it from active systems within a further 30 days, with backups purged within 90 days. Retention of trial archives is set out in clause 6 of the Privacy policy and is the one exception, for the scientific reasons stated there.

6.4 Aggregated data

We may derive aggregated, anonymised statistics from use of the Services — how often a feature is used, how large a typical project is, where performance suffers. This never identifies you, your organisation, your fields or any individual, is not Customer Data, and does not include your agronomic results.

---

7. Machine control, and the safety terms

This clause is the one to read twice, and to put in front of whoever operates your machinery.

7.1 What Machine Control is

Fieldbase’s run mode tracks a GPS position against your plot grid and switches implement outputs — relay channels driving the equipment you already own — as the machine crosses plot boundaries. It maps trigger stages to channels as pulse, latch or PWM through standard industrial hardware.

7.2 What it is not

Fieldbase does not drive, steer or brake your vehicle. It is not an autosteer system, not a guidance system, not an autonomous or driver-assistance system, and it has no control over the movement of any vehicle. A qualified human operator drives the machine, watches the field and remains in command at all times. Nothing in Fieldbase reduces that requirement, and no configuration of it permits unattended operation.

7.3 The gates, and why they are not optional

Outputs cannot fire until a preflight check passes and an operator explicitly arms them. A watchdog returns outputs to a safe state when the GPS fix degrades. The supplied I/O firmware fails safe on loss of its USB host.

These gates are a designed part of the system. You must not disable, bypass, modify or automate past any of them, and you must not operate with a channel wired such that the safe state is the dangerous one. If you do, the allocation of risk in clause 7.6 applies in full, and the warranty in clause 15.1 does not cover what follows.

7.4 Your responsibilities as operator

You are solely responsible for:

• verifying, before every run, that channel mapping matches the physical wiring and that each output does what you believe it does, using the simulator or a dry run before committing to product;
• the competence, training, licensing and supervision of your operators;
• the safety of bystanders, livestock and property in and around the worked area;
• compliance with every law and regulation that applies to the operation, including chemical labels, application rates, buffer zones, no-spray areas, environmental protections, record-keeping duties, and vehicle and machinery regulations in your jurisdiction; and
• maintaining, calibrating and inspecting the machinery, the implement and the control hardware.

Fieldbase records what was done. It is not a regulatory compliance system, it does not know your jurisdiction’s rules, and a Fieldbase record is not by itself proof that an operation was lawful.

7.5 Positioning accuracy

GNSS and RTK positioning depend on satellite geometry, atmospheric conditions, obstructions, your receiver, and — for corrections — a caster and network operated by somebody else. Accuracy varies, degrades without warning and can be wrong while reporting itself as good. Fieldbase surfaces the fix quality it is given; it cannot validate it independently.

You must not rely on positional accuracy alone for any operation where an error would cause injury, environmental harm or significant loss. Where an operation has that character, use physical markers, margins and human verification as well.

7.6 Allocation of risk

To the fullest extent permitted by law, we are not liable for loss, damage, injury, crop damage, misapplication, regulatory penalty or environmental harm arising from the operation of machinery, from outputs switching or failing to switch, from positional error, from third-party correction services, from hardware we did not supply, or from any decision an operator made. The operation is yours; the record of it is what we provide.

Nothing in this clause excludes or limits liability for death or personal injury caused by our negligence, for fraud, or for anything else that cannot lawfully be excluded.

---

8. Correction services, imagery, weather and other third-party data

Fieldbase connects to RTK correction sources over NTRIP, to public Earth observation programmes for satellite imagery, to weather providers, and to map tile providers. We deliberately lock you into none of them.

All such data is provided by third parties, as-is. We do not warrant its accuracy, availability, timeliness or fitness for any purpose, and we are not responsible for a provider changing its terms, its coverage, its pricing or its existence. Where you use a provider under your own account or subscription, that provider’s terms govern between you and them.

Imagery and analysis allowances are metered against your plan. Where an allowance is exhausted, the feature pauses until the next period or until we agree a larger one; nothing else stops working.

---

9. Analysis, statistics and assistive features

9.1 Statistics

Fieldbase’s analysis is scoped to the design you declared. Where a design cannot support an honest error term, it refuses and says so rather than printing letters with a disclaimer. That refusal is a feature and you should not read around it.

The results are yours to interpret, publish and defend. We do not warrant that an analysis is appropriate to your experimental question, and Fieldbase is not a substitute for a statistician. You are responsible for the design, for the assumptions, and for what you conclude.

9.2 Assistive features

Photo analysis and the notebook assistant call a third-party model and return a proposal — an estimate, or a suggested piece of code — for a person to read and accept. Nothing they produce is written into your record without a human accepting it, and you should not configure your work as though it were.

A general vision model is far better at “is there rust here and roughly how much” than at an exact count, and we would rather say so here than have you discover it in a trial report. Treat what these features return as a first pass by an assistant, and check it as you would check an assistant.

---

10. Plans, Orders and billing

10.1 Plans

Fieldbase is sold as four plans — Field, Trials, Machine and Organisation — combined to suit the operation. What each covers is described on the pricing page and fixed for you by your Order.

10.2 Prices and invoicing

Prices are agreed directly and stated in your Order, because a trials unit, an advisory firm and a farm comparing two rates are not buying the same thing. We invoice in advance for the Subscription Term unless the Order says otherwise. Invoices are payable within 30 days of the invoice date.

We do not operate a card checkout and hold no card details.

10.3 Taxes

Fees exclude sales tax, VAT, GST and any similar tax or duty, which you pay in addition where they apply. Taxes on our net income are ours.

10.4 Renewal and price changes

Subscriptions renew for successive terms of the same length unless either of us gives notice at least 30 days before the end of the current term. We will give you at least 60 days’ notice of any price change before a renewal, so that the 30-day notice window is still open to you when you hear it.

10.5 Late payment

If an invoice is more than 30 days overdue we will contact you; if it remains unpaid 15 days after that, we may suspend the paid features of your account until it is settled. We will not suspend you without notice, and we will not suspend you in a way that prevents export — clause 6.3 holds regardless.

10.6 Refunds

Fees are non-refundable except where these Terms or the law say otherwise. If we terminate for a reason other than your breach, we refund the unused part of what you have prepaid, pro rata.

---

11. Resellers

Authorised resellers may introduce Fieldbase, found a trial organisation for a prospect, and support customers who designate them. A reseller acts under a separate written agreement with us and is not our agent: it cannot bind us, vary these Terms, or make commitments on our behalf.

Where you buy through a reseller, these Terms still govern your use of the Services, and your commercial terms are between you and the reseller. A reseller never holds standing access to your data — see clause 5.

---

12. Support and availability

We support the Services by email, and a person replies. The help centre and the status page are open to everybody.

For the Cloud, we target 99.9% monthly availability, excluding scheduled maintenance we have announced in advance, and excluding matters outside our reasonable control. Where your Order states a service credit regime, it applies; where it does not, and we fall materially short over a sustained period, tell us and we will agree a fair remedy.

The Applications are designed to keep working when the Cloud does not. An outage at our end should cost you connectivity features — sync, cloud search, imagery — not a day’s recording. What a device can show you while the Cloud is unavailable is what that device already holds.

---

13. Intellectual property

13.1 Ours

We own the Services, including the Applications, the Cloud, the firmware we supply, the algorithms, the interface, the Documentation and the Fieldbase name and marks. These Terms grant a right to use, not any ownership. Feedback and suggestions you give us may be used freely and without obligation, though we will not identify you as their source without asking.

13.2 Yours

You own your Customer Data and anything you create with the Services. See clause 6.

13.3 Open formats and interoperability

Nothing in these Terms restricts your use of data you have exported in an open format, or your use of third-party tools to read it. Importing from and exporting to other systems is a feature, not a tolerated workaround.

---

14. Confidentiality

Each of us will keep the other’s confidential information confidential, use it only for the purposes of these Terms, and protect it with at least reasonable care. This does not cover information that is public without breach, was already known, is independently developed, or is lawfully received from somebody else without restriction. Either of us may disclose where the law compels it, having given the other notice where lawful.

These obligations last for three years after termination, and indefinitely for anything that is a trade secret.

We treat your agronomic results, trial designs and field geometry as your confidential information without your having to ask.

---

15. Warranties and disclaimers

15.1 What we warrant

We warrant that, during the Subscription Term, the Services will perform materially as the Documentation describes, and that we will provide them with reasonable skill and care.

15.2 Everything else

EXCEPT AS CLAUSE 15.1 STATES, THE SERVICES ARE PROVIDED “AS IS” AND “AS AVAILABLE”. TO THE FULLEST EXTENT PERMITTED BY LAW WE DISCLAIM ALL OTHER WARRANTIES, EXPRESS OR IMPLIED, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, AND ANY ARISING FROM COURSE OF DEALING OR TRADE USAGE.

WE DO NOT WARRANT THAT THE SERVICES WILL BE UNINTERRUPTED OR ERROR-FREE, THAT POSITIONING WILL ACHIEVE ANY PARTICULAR ACCURACY, THAT THIRD-PARTY DATA WILL BE CORRECT OR AVAILABLE, OR THAT AN ANALYSIS WILL BE APPROPRIATE TO YOUR EXPERIMENTAL QUESTION.

Some jurisdictions do not allow certain exclusions, in which case they do not apply to you and the rest stands.

---

16. Liability

16.1 Neither of us is liable for indirect loss

TO THE FULLEST EXTENT PERMITTED BY LAW, NEITHER PARTY IS LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL OR PUNITIVE DAMAGES, OR FOR LOST PROFITS, REVENUE, YIELD, BUSINESS OPPORTUNITY OR GOODWILL, HOWEVER CAUSED AND ON ANY THEORY OF LIABILITY.

16.2 The cap

OUR TOTAL AGGREGATE LIABILITY UNDER THESE TERMS WILL NOT EXCEED THE FEES YOU PAID US IN THE 12 MONTHS BEFORE THE EVENT GIVING RISE TO THE CLAIM.

16.3 What the limits do not cover

Clauses 16.1 and 16.2 do not apply to: (a) breach of confidentiality; (b) the indemnities in clause 17; (c) your obligation to pay; (d) either party’s gross negligence or wilful misconduct; or (e) anything that cannot lawfully be limited, including death or personal injury caused by negligence and fraud.

16.4 Machine operation

Clause 7.6 governs liability arising from the operation of machinery and prevails over this clause to the extent of any conflict.

---

17. Indemnities

By us. We will defend you against a third-party claim that your permitted use of the Services infringes that party’s intellectual property rights, and pay damages or settlement finally awarded. This does not apply where the claim arises from your Customer Data, from your modifications, from combining the Services with something we did not supply, or from use in breach of these Terms.

By you. You will defend us against third-party claims arising from your Customer Data, from your use of the Services in breach of these Terms or the Acceptable use policy, or from any field operation you conducted — including claims by an operator, a neighbour, a landowner or a regulator.

Procedure. The party seeking indemnity must notify the other promptly, give it control of the defence, and cooperate reasonably. No settlement that admits fault or imposes an obligation on the other party may be made without consent.

---

18. Term and termination

These Terms begin when you first use the Services and continue until terminated.

You may leave at any time. Close the account, or give notice under clause 10.4 not to renew. There is no exit fee, no de-installation charge and no retrieval charge.

Either of us may terminate for cause on written notice if the other materially breaches and fails to cure within 30 days, or becomes insolvent, enters an insolvency procedure or ceases business.

On termination: access to paid features and to the Cloud ends at the end of the term; your export window under clause 6.3 opens; each of us returns or destroys the other’s confidential information on request; and the clauses that by their nature should survive do survive — including 6.1, 6.3, 7.6, 13, 14, 15.2, 16, 17 and 19.

Your exports, and the projects on your own devices, are not touched by termination: we neither reclaim them nor switch them off. That is the point of them.

---

19. General

Governing law. These Terms are governed by the laws of the State of Nevada, without regard to its conflict of laws rules. The UN Convention on Contracts for the International Sale of Goods does not apply.

Disputes. We would much rather talk first: write to legal@fieldba.se and we will try in good faith to resolve it within 30 days. Failing that, disputes are resolved by binding arbitration in Clark County, Nevada under the rules of the American Arbitration Association. Either of us may seek injunctive relief in any competent court, and either of us may bring a claim in small claims court.

Consumers, and the UK and EU. If you are a consumer, or where mandatory local law gives you rights that these Terms cannot vary, nothing here removes those rights, and you may bring proceedings in the courts of your own country. This clause prevails over the two above to the extent of any conflict.

Data protection. The Privacy policy governs personal data. For UK and EEA customers a data processing addendum is available from legal@fieldba.se and, once signed, prevails over these Terms in respect of personal data.

Changes. We may update these Terms. Material changes take effect no less than 30 days after we post them and notify account holders by email; continued use after that is acceptance. If a material change is unacceptable to you, tell us before it takes effect and you may terminate and receive a pro-rata refund of prepaid fees.

Assignment. You may not assign these Terms without our written consent, not to be unreasonably withheld. We may assign on a merger, acquisition or sale of substantially all our assets.

Entire agreement. These Terms, your Order, the Acceptable use policy and the Privacy policy are the whole agreement about the Services. Where an Order conflicts with these Terms, the Order prevails for that subject.

Severability and waiver. If a provision is unenforceable, the rest stands. Not enforcing something is not a waiver of it.

Force majeure. Neither of us is liable for delay or failure caused by events beyond reasonable control, including natural disasters, war, pandemic, government action, network or satellite outages, cloud provider failure or interruption of a positioning service.

Notices. Notices to us go to legal@fieldba.se. Notices to you go to the email address on your account, or to your administrator.

---

20. Contact

b0gy LLC — Las Vegas, Nevada, United States

• Legal: legal@fieldba.se
• Privacy: privacy@fieldba.se
• Security: security@fieldba.se
• Anything else: hello@fieldba.se